G12bajee Privacy Policy — Your Information Is Secure

1 Introduction & Eligibility

This Privacy Policy explains how g12bajee (referred to here as the "Platform") collects, uses, discloses, and protects your personal information. g12bajee's Privacy Policy is in compliance with Bangladesh's data protection laws.

We believe privacy is a fundamental right. g12bajee applies internationally recognised security standards to protect your personal information. Understanding our Privacy Policy matters because it makes both your rights and our responsibilities clear.

2 What Information We Collect

G12bajee collects the following information to provide you with its services:

• Personal Information: Name, date of birth, phone number, email address, and residential details.
• Identity Verification Information: A copy of your national ID or passport as part of the KYC process.
• Financial Information: Payment method details (mobile banking numbers, bank account numbers, etc.).
• Transaction History: Records of deposits, withdrawals, and gaming activity.
• Technical Information: IP address, device type, browser information, and access logs.
• Contact Information: Records of your conversations with our support team.

We only collect information that is strictly necessary to provide our services. We never ask for personal data beyond what is needed.

3 How We Collect Data

G12bajee collects your information in the following ways:

• Direct Collection: Information you provide during registration, login, and account updates.
• Automated Collection: When you use the platform, technical information is collected through cookies and tracking tools.
• From Third Parties: Information received through payment providers or identity verification services.

We use cookies and similar technologies to understand your browsing patterns and improve our services. You can disable cookies at any time through your browser settings, though some features may become limited as a result.

4 Purpose of Data Use

G12bajee uses your personal information for the following purposes:

• Account creation, management, and verification.
• Processing deposits, withdrawals, and other financial transactions.
• Customer service and support.
• Anti-money laundering and fraud detection.
• Improving platform security and performance.
• Fulfilling legal obligations and meeting the requirements of regulatory authorities.
• Delivering a personalized gaming experience.
• Sending promotional offers and updates (based on your consent).

G12bajee never sells your information to third parties for commercial purposes. This is a core principle we stand by.

5 Data Sharing & Disclosure

We may share your information only in the following limited circumstances:

• Service Providers: With payment processors, KYC verification services, and technology infrastructure providers — only the data necessary to deliver our services.
• Legal Obligations: To comply with court orders or government directives.
• Fraud Prevention: With security agencies to detect and prevent fraudulent activity.
• Business Transfers: In the event of a company merger or acquisition — the new owner will also be bound by this Privacy Policy.

6 Data Storage & Security

G12bajee uses industry-standard security measures to keep your information safe:

• SSL/TLS Encryption: 256-bit encryption is applied to all data transmissions.
• Secure Servers: Your information is stored on secure servers that meet international standards.
• Access Controls: Only authorized personnel have access to your data.
• Regular Audits: Regular review and improvement of security measures.

Data Retention Period: Your data may be retained for as long as your account is active and, following closure, for up to 5 years where required by law. This retention period is determined in accordance with regulatory guidelines.

7 Your Rights

G12bajee's Privacy Policy grants you the following rights:

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request the deletion of specific data where there is no legal obligation to retain it.
• Right to Object: You may object to the processing of your data for specific purposes.
• Marketing Opt-Out: You may opt out of promotional communications at any time.
• Data Portability: You may request a copy of your information in a structured format.

To exercise any of these rights, please contact our support team. We are committed to responding to your request within 30 business days.

8 Cookie Policy

The following types of cookies are used on the g12bajee platform:

• Essential Cookies: Essential for login sessions and security — these cannot be disabled.
• Functional Cookies: To remember your preferences and language settings.
• Analytics Cookies: For analyzing and improving site usage.
• Marketing Cookies: To show you relevant offers based on your preferences.

You can disable non-essential cookies through your browser settings, though this may affect the quality of certain features.

9 Minor's Privacy

G12bajee is strictly prohibited for anyone under the age of 18. We never knowingly collect personal information from minors.

If we are informed that a minor's data has been collected inadvertently, we will immediately close the relevant account and delete all associated data. This is part of our responsible gaming policy.

10 Third-Party Links & Services

The g12bajee platform may include services from third-party game providers and payment processors. These third parties have their own privacy policies, and g12bajee is not responsible for the data they collect.

We recommend reading the privacy policy of any third-party service before using it.

11 Policy Changes

G12bajee may update this Privacy Policy when necessary. For any significant changes, we will:

• We will post a clear notice on the platform.
• We will notify registered users directly.
• We will update the "Last Updated" date at the top of this page.

Continued use of the platform after any changes will be taken as your acceptance of the updated policy. We recommend checking this page regularly.

12 Contact

If you have any questions or concerns about our Privacy Policy, please contact g12bajee's support team. We will do our best to respond as promptly as possible.

• Email: [email protected]
• Live Chat: Live chat support is available directly on the platform.
• Telegram: Reach us through our official Telegram channel.